Full-time Management Services

MARKETING

• Daily exposure in the Napa Register and American Canyon Eagle (updated weekly)
  
• 24-hr exposure on our website (updated daily)
  
• 24-hr exposure at our office via rental list in outside flyer box (updated daily)
  
• 24-hr exposure at our office via colored flyers in the display window
  
• Weekly list distribution to all Napa County Real Estate Offices and other large corporations in the Valley
  
• 24-hr exposure with prominent FOR RENT sign on property
  
• Distribution of “For Rent” flyers to relevant neighborhoods

TENANT SELECTION

• We require tenants to drive by the property before beginning the process
  
• An application is submitted and processed
  
• Credit checks done on all applicants over 18 years
  
• Verify employment and stated income
  
• Verify past landlord references (ability to pay rent on time and keep property in good condition)
  
• Verify personal references
  

TENANT MANAGEMENT

• Negotiate and prepare lease using California Association of Realtors lease agreements
  
• Collect Rent and Security Deposit
  
• Conduct thorough Move-in Inspections
  
• Conduct Annual Property Inspections
  
• Conduct Quarterly Drive-by Inspections
  
• Conduct thorough Move-out Inspections and arrange for cleaning and repairs
  
• Issue Security Deposit Refund within lawful 21-days
  
• Arrange for annual rent increases or decreases if necessary
  
• Monitor tenant relationships with friendly, effective communication
  
• Service of 3-day, 30-Day, and Rental Increase Notices
  
• Facilitation of the legal eviction process

PROPERTY MAINTENANCE

• 24-hr response time to all tenant maintenance requests
  
• 3-day response time to all non-emergency maintenance issued found during annual and move-in inspections
  
• 24-hr Emergency Maintenance hotline for tenants
  
• Tenant online maintenance request
  
• Over 200 licensed vendors available on-call for repairs

YOUR ACCOUNT

• Provide owner with monthly financial statements
  
• Provide owner with year-end financial statements and 1099 copies
  
• Payment of all approved expenses
  • Landscaping
    
  • Utility bills
    
  • Mortgages, insurance and property taxes
    
  • Repair Invoices
    
• Per owners request, provide an annual Comparative Market Analysis of the property resale value